Terms & Conditions

Welcome to Iouyue! By accessing our website and using our services, you agree to comply with the following detailed Terms & Conditions. Please read these terms carefully before using our website.

1. Acceptance of Terms

1.1 By accessing or using our website, you agree to be bound by these Terms & Conditions, as well as any additional terms and conditions referenced herein or available by hyperlink. If you do not agree to all of these terms, do not access or use our website.

2. Product Information

2.1 We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

3. Orders and Payment

3.1 Your placement of an order on our website constitutes an offer to purchase the products listed in your order. We reserve the right to accept or decline your order at our discretion.

3.2 Payment for orders must be made in full at the time of purchase. We accept payment via credit card. By providing payment information, you represent and warrant that you have the legal right to use any credit card(s) or other payment method(s) utilized in connection with any transaction.

3.3 We reserve the right to cancel any orders for products that have been listed at an incorrect price, discount, or promotion, whether due to a typographical error, error in pricing information received from our suppliers, or for any other reason.

4. Shipping and Delivery

4.1 We offer free shipping on orders over $49.99. Please refer to our Shipping Policy for more information about shipping options, delivery times, and restrictions.

4.2 We aim to process and ship orders within 1-3 business days of order confirmation. However, please note that shipping times may vary depending on your location and other factors beyond our control.

5. Returns and Exchanges

5.1 Please review our Returns & Exchanges Policy for information about our return and exchange process, including eligibility criteria and instructions for initiating a return or exchange.

5.2 We offer a 90-day return policy for eligible items. Items must be unused, in their original packaging, and accompanied by proof of purchase.

6. Intellectual Property

6.1 All content on our website, including text, graphics, logos, images, and software, is the property of Iouyue and protected by copyright and other intellectual property laws.

6.2 You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.

7. Limitation of Liability

7.1 In no event shall Iouyue, its affiliates, or their respective directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your use of our website or services.

8. Governing Law and Disputes

8.1 These Terms & Conditions shall be governed by and construed in accordance with the laws of Cyprus. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Cyprus.

9. Changes to Terms & Conditions

9.1 We reserve the right, at our sole discretion, to modify or replace these Terms & Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any such changes constitutes your acceptance of the new Terms & Conditions.

10. Contact Us

10.1 If you have any questions or concerns about our Terms & Conditions, please contact us：

Company Name: SHARLOMAY LTD

Address: Agion Theodoron 6 Agios Athanasios, 4102, Limassol, Cyprus

Customer Service Email: luck@shoops.store

Hong Kong office: HONG KONG HUANZHENG CO., LIMITED

Hong Kong office address: Room B, 5th Floor, Gallo Commercial Building, 114-118 Lockhart Road, Wan Chai, Hong Kong