Payment Policy

Payment Policy

Welcome to Iouyue Online! We're delighted to offer you a seamless and secure shopping experience for all your pet travel needs. Please take a moment to review our payment policy to understand the accepted payment methods and our commitment to protecting your financial information.

Accepted Payment Methods

We accept the following major international credit card organizations:

  1. Visa

  2. Mastercard

  3. JCB (Japan Credit Bureau)

  4. Diners Club International

  5. American Express (AE)

  6. Discover

Security and Encryption

Rest assured, your security is our utmost priority. We utilize industry-standard encryption technology to safeguard the confidentiality and integrity of your payment information. When you make a purchase on our website, your credit card details are encrypted and transmitted securely to prevent unauthorized access.

Payment Processing

During the checkout process, you'll be prompted to enter your credit card information, including the card number, expiration date, and CVV code. Once you submit your payment details, our trusted payment processor will securely handle the transaction.

Currency

All transactions on our website are processed in US dollars (USD). If you're making a purchase from outside the United States, please note that your credit card company may apply currency conversion fees.

Billing

Your credit card will be billed immediately upon completion of your order. Following your purchase, you'll receive a confirmation email containing details of your transaction and payment.

Payment Disputes

Should you encounter any concerns or disputes regarding a payment made on our website, please don't hesitate to reach out to our customer service team at support@iouyue.com for assistance. We're committed to resolving any issues promptly and ensuring your satisfaction.

Fraud Prevention

We employ stringent measures to prevent fraudulent transactions and safeguard our customers from unauthorized charges. In cases of suspicious activity, we may request additional verification to uphold the security of your account and payment information.

Contact Us

If you have any questions or require further clarification regarding our payment policy, please feel free to contact our dedicated customer service team at support@iouyue.com. We're here to assist you and ensure your shopping experience with us is smooth and enjoyable.

Thank you for choosing Iouyue Online for your pet travel essentials. We appreciate your trust and look forward to serving you again soon!